Privacy Policy for Guides of Jackson Hole
Effective Date: January 1, 2024
1. Introduction
Welcome to Guides of Jackson Hole! We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with us.
2. Information We Collect
We may collect the following types of information:
- Personal Information: This includes your name, contact information (email address, phone number), and any other details you provide when you book a tour or interact with us.
- Payment Information: If you make a payment, your payment information is processed through WooCommerce or Square Marketing, which uses encryption to protect your data.
- Usage Information: We may collect information about your interactions with our website and services to improve your experience.
3. How We Use Your Information
We use your information to:
- Provide and Manage Services: To book and manage your tours and services with us.
- Communicate with You: To respond to your inquiries, provide customer support, and send you updates or promotional information if you have opted to receive them.
- Improve Our Services: To analyze usage data and improve our offerings based on user feedback and behavior.
- Process Payments: To handle transactions securely through Square Marketing.
4. Data Storage and Protection
- Encryption: Your information is stored securely with Square Marketing, which employs industry-standard encryption protocols to protect your data.
- Access Control: We limit access to your information to authorized personnel who need it to perform their job functions.
5. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except:
- Service Providers: We may share your information with trusted third parties who assist us in operating our services, such as payment processors (Square Marketing) and hotels or other sub-contractors we use, provided they agree to keep the information confidential.
- Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.
6. Your Choices
You have the following choices regarding your information:
- Opt-In: We will not send you SMS/Text Messages unless you Opt-In during the checkout process or by giving implied consent by texting us first. Text Messaging will be limited to Customer Care and Account Notifications.
- Opt-Out: You can opt out of receiving promotional communications from us at any time by following the unsubscribe instructions in the emails or on SMS/Text Messages or contacting us directly.
- Access and Update: You can request access to or correction of your personal information by contacting us.
7. Security
We implement appropriate technical and organizational measures to ensure the security of your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:
Guides of Jackson Hole
Email: info@guidesofjacksonhole.com
Phone: 307-200-7500
Address: 2160 S Park Ranch Rd, Jackson WY 83001
Thank you for trusting Guides of Jackson Hole with your information. We are committed to protecting your privacy and ensuring a secure and enjoyable experience with our services.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.